A: You can order ONLINE or by coming into the store! Occasionally, we can take orders by phone as well depending on staff availability. For ONLINE ordering, click here. For directions to our shop, click here.

A: All ordering is same-day only. We are not currently taking advanced orders, but we plan to offer limited pre-orders for bulk orders and special events in the Summer of 2025 Online ordering opens at 7am each morning we are open (Friday - Sunday). The bakery opens at 7:30am on Friday, 8:00am on Saturday-Sunday. You can come into the bakery any time to take a look and order in-person, but be warned that donuts do go fast and sometimes early, particularly on holidays!

A: All online orders should be picked up by 11am. Generally your order will be ready within a few minutes if you select "order now," or if you want to schedule an order for later in the morning, please choose a time from the drop down list.

We use the Toast system for our online ordering and occasionally customers may encounter browser issues. If you are unable to order online and it is during the online ordering window, we have found that closing out all your browser windows (on phone/tablet and computers) clears up most problems.

We receive the highest concentration of online orders right around 7:00-7:30am when online ordering opens. That means that dozens of customers are all placing donuts in their cart at the same time to check out. The Toast system prioritizes by who has actually cashed out with the items first, not who has placed them in their cart first. We are not able to change this. If you are having a hard time with the online order system, please come visit us in!

If you did not get a confirmation or receipt, it likely did not go through (or an incorrect email address was entered). Please give us a call during our open hours and we can double check for you if needed!

We reserve a small portion of our donuts for in store purchases.

We currently run one batch per day given staff and equipment limitations. We have been able to produce an additional 100 donuts per day through some process improvements. Some upgrades we have planned in 2025 may provide the opportunity to open more days, expand offerings, and include a second batch. Stay tuned!

We make all of our own jams & jellies in-house with whole berries & fruits, and all our own cream fillings from scratch with fresh ingredients-- you will definitely taste the difference here! We are proud to use local products as much as possible! Here are a few examples of our local vendors: King Arthur brand flours Cabot Butter Mansfield Dairy North Country Smokehouse Bacon Hollow Brook Farms Maple Syrup Local VT Farm Eggs Maplebrook Farm Ricotta Green Mountain Farm Cream Cheese VT Artisan Coffee & Teas In addition, we also use many local services for accounting, screenprinting & gear, equipment maintenance, etc! #keepitlocal

A: We use only organic canola oil.

A: Our donut dough does not include any nuts, and we never put nut products in our fryer. Occasionally we do make donuts with various nut toppings, and those are clearly labeled. While we properly sanitize surfaces during preparation, we are a small bakery with a one-room kitchen and one counter for sales. We cannot guarantee that there is zero risk of cross-contamination, as we do store many nuts in the bakery. We take allergies seriously, so it is important we reiterate, WE ARE NOT A NUT-FREE FACILITY and we do not have nut-free equipment.

A: Yes, we now offer a small selection of Gluten Free and Vegan donuts each day, and these are clearly labeled as gluten-free. Our regular donuts are not gluten free, and we are not a gluten free facility, so we cannot guarantee that there is zero risk of cross-contamination.

A: We do occasionally make vegan donuts (on Sundays), and these are clearly labeled as vegan. Our regular donuts are not vegan or dairy-free.

A: Like any fried foods, donuts are best fresh. We do not use preservatives and our donuts are intended to be eaten the day they are made.